Being the Best We Can

The Campaspe Regional Library Service has just completed an intensive self evaluation on three areas of its service. Today the results of this evaluation have been presented to Councillors and Senior Management. It is with much pleasure that we can announce that we have received a very strong 2 star rating from our peer reviewers. What does this mean exactly? This star rating indicates that we have a overall satisfactory provision of core library services, we have a few strengths and examples of good practice. We, however, have challenges in some areas that do have an adverse effect on some of our library users. The report includes detailed explanations of the three key result areas (KRAs) that we have evaluated, plus an detailed plan that will assist us to move forward and work on the opportunities for improvement. Campaspe has been fortunate to be one of nine libraries across the state of Victoria to pilot this program and have found it to be a very worthwhile project to work on. We intend to complete the remaining two KRAs in the next financial year. Thanks to the library team members who assisted in the evaluation and the State Library of Victoria for their project management. A job well done and now we can aspire to improving our performance.